Fresno County staff help connect wildfire victims with critical disaster assistance

tubbs
Tubbs Fire – Santa Rosa, CA. Photo by Press Democrat

In the wake of recent devastating wildfires in Northern California, staff with the Fresno County Department of Social Services are stepping up to assist those impacted by the disasters.

Since October 17, in response to a request from Sonoma County, Fresno County DSS call center staff have worked to help meet the unprecedented demand for disaster assistance, taking calls from affected residents and helping to connect them with critical services.

“We are heartbroken by these tragedies and are glad to provide any support we can to our neighbors,” said Delfino Neira, Director of the Fresno County Department of Social Services. “This disaster has left local phone lines regularly overwhelmed. Our team is helping to meet the needs, providing those affected with a voice to talk to and a seamless connection to assistance.”

Fresno County is one of five California counties providing remote assistance in this manner, joining with Sacramento, San Diego, San Francisco, Santa Clara and Yolo. Staff will continue to provide such assistance until at least November 3.

In addition to helping remotely, DSS staff are also offering assistance at Fresno offices for residents of the impacted areas who have since relocated to Fresno County. Beginning today through Wednesday, November 1, residents from the affected counties may come to the following locations to speak with DSS staff and discuss disaster assistance that may be available:

3151 N Millbrook Ave
Fresno, CA 93703
Office Hours: 7:30am to 4:30pm

5693 E Kings Canyon Rd
Fresno, CA 93727
Office Hours: 7:30am to 4:30pm

15180 W. Whitesbridge
Kerman, CA 93630
Office Hours: 8:00 AM to 4:30 PM

3800 McCall Ave.
Selma, CA 93662
Office Hours: 8:00 AM to 4:30 PM

311 Coalinga Plaza
Coalinga, CA 93210
Office Hours: 8:00 AM to 4:30 PM

1680 E. Manning Ave.
Reedley, CA 93654
Office Hours: 8:00 AM to 4:30 PM

DSS also has as many as 80 volunteers standing by to physically deploy to affected areas and provide assistance should they be requested.

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